How a Year as a Barista Helped – and Hindered – my Teaching
When I feel overwhelmed by a growing pile of papers to grade, I remember once having a growing list of lattes to make, and I smile. It has been nearly six years since I was a barista, but that experience left an indelible impression on me and how I relate to others. I have now spent more time as a college-level educator than I did in the food service industry – but just barely. While wearing a coffee-stained apron, I honed the ability to empathize and listen unjudgmentally; and this has been a priceless asset. But, at the same time, I recognize that the sales tactic of catering to absurd requests does not serve students well.
Few things are more important to teaching than listening. Especially in discussion-based courses, which are all that I currently teach, I know that I must listen and respond thoughtfully to students in order for the conversation to move forward. I have long been frustrated with colleagues who ask an open-ended question and will not accept anything but one particular, narrow answer, for which they have been fishing. By adopting the stance of welcoming any answer as a contribution, no matter how tangentially related to what is correct in the strict sense of the word, I am able to encourage students to participate, even as I engage with them intellectually. Any answer is better than no answer. There is no such thing as a stupid question – and, at least for the purposes of class discussion, I do not believe stupid questions exist.
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